Security & Fraud Hub

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“Hi Mum” Scam

A text arrives: “Hi Mum, I’ve lost my phone. Can you send money?” Your heart races. But pause. It might not be your child.

The Drama:

Impersonation. They pretend to be your child.

Urgency. “I need help now!”

Payment request. Usually to a third party.

Security Advice:

  • Call your child. On their real number.
  • Confirm everything. Accept nothing at face value.
  • Stay calm. Scammers thrive on panic.

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