Operations Analyst (6 month FTC)

We are not your run-of-the-mill bank. It's our people which makes us exceptional. Every individual here is valued - not just for what they do, but for who they are. We’ve built a culture rooted in purpose, passion, and a healthy dose of humanity. Joining Alpha Bank London isn’t just about a career - it’s about connection. You’ll collaborate with colleagues from across the business, building bonds that last and networks that matter. It’s this blend of international reach and local expertise that makes us strong. Whether you’re starting out or stepping up. You’ll find responsibility, variety, and experiences that go far beyond what a boutique bank or a corporate giant could offer alone. Together, we amplify ideas, share knowledge, and create impact. We believe in doing well and doing good. That means more than closing deals; it’s about making a difference for our clients, our communities, and each other. Because when one of us succeeds, we all succeed. Ready to make your mark? Let’s do it. Together.

We are looking for a detail‑driven Operations Analyst to join us on a 6‑month fixed‑term contract to support a structured data‑review project within the Operations function. This role blends hands‑on data preparation, AI‑assisted review work, and close collaboration with senior reviewers to ensure accuracy, consistency, and high‑quality outcomes.

• Data Preparation & Organisation — Gather, organise, and prepare customer or account information for review, ensuring completeness and accuracy.
• AI‑Assisted Review Execution — Use standard prompts and workflows to run AI‑based assessments of files against agreed review questions and criteria.
• Issue Identification & Logging — Record potential errors or inconsistencies, classify issues using predefined categories, and escalate unclear items.
• Quality Assurance Support — Work with senior reviewers to reconcile differences between AI outputs and manual checks, helping refine review criteria where needed.
• Reporting & Documentation — Maintain clear, audit‑ready records of work completed, decisions made, and outcomes generated by the review process.
• Compliance & Data Stewardship — Handle customer data responsibly and follow operational controls, confidentiality requirements, and data‑protection standards.

• Business‑standard Greek, with the ability to read and interpret documents.
• Advanced Excel skills, including data manipulation and quality checks.
• Strong attention to detail and accuracy when reviewing documents or data.
• Ability to follow structured processes and apply guidelines consistently.
• Confidence working with spreadsheets and basic data‑handling tools.
• Clear written communication and the ability to document findings logically.
• Curiosity about how AI can support operational and compliance processes.
• Effective time‑management skills and comfort working to defined deadlines.
• Experience, skills, or qualifications relevant to the role (to be confirmed).

Even on a short-term contract, you’ll experience our core values in action:

• Innovation – Contribute ideas to improve processes and efficiency.
• Collaboration – Work closely with a supportive team to achieve shared goals.
• Excellence – Deliver accurate, high-quality work that makes a difference.
• Delivery – See the results of your efforts in real-time operations.
• Empowerment – Take ownership of your tasks and build skills for your next career step.

Send your CV and cover letter to Recruitment@alpha-bank.co.uk