Operations Officer

We are not your run-of-the-mill bank. It's our people which makes us exceptional. Every individual here is valued - not just for what they do, but for who they are. We’ve built a culture rooted in purpose, passion, and a healthy dose of humanity.

Joining Alpha Bank London isn’t just about a career - it’s about connection. You’ll collaborate with colleagues from all walks of life, building bonds that last and networks that matter. It’s this blend of international reach and local expertise that makes us strong. Whether you’re starting out or stepping up. You’ll find responsibility, variety, and experiences that go far beyond what a boutique bank or a corporate giant could offer alone. Together, we amplify ideas, share knowledge, and create impact.

We believe in doing well and doing good. That means more than closing deals; it’s about making a difference for our clients, our communities, and each other. Because when one of us succeeds, we all succeed.

Ready to make your mark? Let’s do it. Together.

As an Operations Officer, you will work closely with the Customer, Loan & Operations Deposit Lead to deliver high-quality operational support. You’ll be responsible for maintaining accurate records and handling customer and loan operations.

• Support day-to-day operational activities across customer, loan, and deposit functions.
• Ensure accuracy and timeliness in data entry, verification, and workflow management.
• Handle queries and escalate complex issues when necessary.
• Collaborate with colleagues to maintain smooth operations and deliver excellent service.
• Contribute to process improvements and operational efficiency initiatives.

• Previous experience in banking or financial services operations including working on home loans/mortgages.
• Strong attention to detail and problem-solving skills.
• Ability to work effectively as part of a team.
• Adaptability and a proactive approach to challenges

At Alpha Bank London, our values shape everything we do:

• Innovation – Contribute ideas to improve processes and efficiency.
• Collaboration – Work closely with a supportive team to achieve shared goals.
• Excellence – Deliver accurate, high-quality work that makes a difference.
• Delivery – See the results of your efforts in real-time operations.
• Empowerment – Take ownership of your tasks and build skills for your next career step.

Send your CV and cover letter to Recruitment@alpha-bank.co.uk