Introduction
This is the Cookies Policy for the website hosted at https://www.alphabanklondon.co.uk (“our/the site”). Our registered office address is 85 King William Street, London EC4N 7BL.
We are committed to protecting and respecting your privacy. This Cookies Policy sets out our use of cookies on our website. It should be read in conjunction with our Privacy Policy Information sheet about our use of cookies.
This Cookie Notice applies to Alpha Bank London Limited (UK) (the “Bank”).
Please note, the Bank reserves the right to make changes to this cookies policy.
Cookies – What they are and how do we use them?
A cookie is a small file of data that is sent to your browser from a web server and stored on your device, which might be a laptop, mobile or tablet. Cookies collect information about how you browse the website and are able to recognise the device you use to access the website. Cookies are used for a range of different purposes, such as customising a website for your use, helping you navigate a website, improving your experience of the website, and storing your preferences and login information (so that you don’t have to give the same login information several times during one task).
Some cookies last only for as long as you keep your browser open, and then expire when you close your browser (‘session cookies’). Others expire at a fixed point in time, or if you manually delete them from your browser, whichever happens first (‘persistent cookies’).
Some cookies are set by the website you visit (‘first party cookies’) and others are set by the website domain or other third party domains (‘third party cookies’).
Cookies are usually based on anonymous information and do not contain personal information, but it may occasionally be possible to identify you from where the cookie is used in combination with other information.
We use first party cookies on our website, and both session and persistent cookies.
Alpha Bank London Limited may choose to hold data we collect.
We may use this data to:
- Protect you from fraud and keep enhancing our security measures.
- Analyse our websites and Our other services, so we can continue to enhance them and offer a better client experience.
- Determine which of our products, services and offers may be relevant for you.
- Adapt the marketing you see on social media, apps and other websites.
We may share this data with other companies in the Alpha Bank Group. We may occasionally share some data with outside organisations. Some of them may place their own cookies on your device when you visit our website. You can find out more about how we share data and who we share it with in our privacy notice.
Any questions or concerns relating to the use of cookies by our websites and the processing of personal data obtained through their use may be directed to: DPO@alpha-bank.co.uk
These are the cookies that we use:
| Cookie Name | Provider | Purpose | Duration | Functionality |
|---|---|---|---|---|
| CookieControl | alphabanklondon.co.uk | Functional (consent) | 3 months | This cookie is used to remember a user’s choice about cookies on our website. Where users have previously indicated a preference, that user’s preference will be stored in this cookie. |
| SSESS* | alphabanklondon.co.uk | Functional | 1 month | to provide a responsive website |
| _ga | Google Analytics | Statistics | 2 years | to store and count pageviews. |
| _gid | Google Analytics | Statistics | 1 day | to store and count pageviews. |
You can manage your cookie settings by clicking on the Civic cookie control widget in the bottom left hand corner.
By continuing to use our website you give your consent to us using cookies as described above. The cookies that we place on your browser are essential for the operation of the site. If you do not wish any cookies to be placed on your browser, then you can set your browser to refuse or block them. Please be aware that this may however have a negative impact on the functionality of the website for you. If you require further information about cookies in general, and how to set your browser to accept or block some or all of our cookies, please visit www.allaboutcookies.org.
Links to other websites
It is important to remember that if we include a link to another website, that website may also use cookies and have its own cookie policy. Alpha Bank London limited is not responsible or liable for how another website uses cookies and we recommend that you always read their cookie policy.
How to disable cookies
If you want to disable, restrict or block cookies which are set by us (or any other website) you can do this at any time via your browser. You can find out how to do this in your browser’s security or ‘Tools’ settings, or alternatively you can find further information at allaboutcookies.org
Please be aware that if you choose to disable or block all cookies, you may experience difficulties when using our website. It may not function as intended.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.
We use several categories of cookies and each performs different functions. You can learn more about cookies and their functions generally, by visiting an information website like allaboutcookies.org.
We will never in any circumstance sell data to organisations outside our Group.
Blocking and Controlling Cookies
Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that and your help screen or manual will tell you how to do this. We also give you information about how to disable cookies here below. However, you may not be able to take full advantage of our site if you do so.
If you wish to opt out of all cookies, and delete any cookies, which have already been placed for this website, and any other website, you can do this through your browser settings. Typically, your browser’s ‘help’ function will tell you how to do this.
If you want to disable cookies on our site, you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below:
For Microsoft Internet Explorer:
- Choose the menu “Tools” then “Internet Options”
- Click on the “Privacy” tab
- Select the appropriate setting
- For Google Chrome:
- Choose Settings > Advanced
- Under “Privacy and security,” click “Content settings”
- Click “Cookies”
- For Safari:
- Choose Preferences > Privacy
- Click on “Remove all Website Data”
- For Mozilla Firefox:
- Choose the menu “Tools” then “Options”
- Click on the icon “Privacy”
- Find the menu “cookie” and select the relevant options
- For Opera 6.0 and further:
- Choose the menu Files”> “Preferences”
Privacy
Find out how to manage cookies in common browsers (Internet Explorer, Chrome, Firefox and Safari) on the Information Commissioners’ Office (ICO) website
However, please remember that cookies are often used to enable and improve certain functions on our website. If you choose to switch certain cookies off, are likely to affect how our website works. Please note, that by deleting or blocking cookies that are strictly necessary for the performance of our website, it may not function correctly and you may not be able to access certain areas of the website.
For more information about how to disable cookies, visit http://www.allaboutcookies.org/. This link directs you to a non-Bank website. The Bank has no control over the linked website and is not liable for your use of it.
Links to Other sites
The Bank´s website may contain links to other sites that are neither owned nor controlled by the Bank. Please be aware that the Bank is not responsible for the privacy or security practices of such other sites. We encourage you to be aware when you leave our site and to familiarise yourselves with the privacy statements of each web site that collects personally identifiable information.
Google Analytics
Our website may use Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics works using cookies. Google Analytics cookies collect your IP address; however, because IP anonymisation is used on this website, your IP address will be shortened (and therefore anonymised) as soon as technically possible and before it is stored or otherwise used in connection with Google Analytics. The anonymisation process takes place within the European Union or the European Economic Area, except in exceptional cases, where your full IP address may be sent to a Google server in the United States and shortened there. We use the information collected by Google Analytics cookies to find out about how visitors use our website. Google will not combine the IP address sent by your browser in connection with Google Analytics, with other data. You can prevent Google Analytics cookies from being stored by setting your browser software accordingly. You can also opt-out of Google Analytics by downloading and installing the browser plug-in available at www.google.com. Further information with regards to Google’s Cookies Policy.
Privacy Notice and more about how your data is managed
If you are an EU resident, you have certain rights in relation to any personal data that we process about you. These rights are set out in our Privacy Notice.
Regulatory
Alpha Bank London Limited is authorized by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered under number 135327 in the Financial Services register.