How we protect you
Our Commitment to Fighting Financial Crime
At ABL, we don’t just handle money - we steward trust. And in today’s world, where financial crime lurks behind polished emails and shadowy transactions, our role is more than operational. It’s moral. It’s thorough. It’s essential.
Money laundering, terrorist financing, and other illicit activities aren’t just regulatory buzzwords—they’re threats to the very fabric of society. And so, we take our gatekeeping duties seriously.
Our controls aren’t just boxes to tick. They’re designed to protect you, our business, and the integrity of the financial system. Because when it comes to safeguarding what matters, we believe in doing things properly—with precision and transparency.
What This Means for You
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Now, from time to time, we may ask you for a bit more information. Not because we’re nosy, but because we’re thorough. Think of it as a polite checking in, but it could also be a regulatory requirement to ask for this information.
You might be asked for:
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Proof of entitlement to funds - because clarity is key.
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Source of funds and wealth - not to pry, but to protect.
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Updated identification - perhaps even a biometric nod.
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Clarification on certain transactions - just to ensure everything’s in order.
We’ll always be clear, polite, and give you reasonable time to respond. All we ask is that the information you provide is complete, readable, and timely.
Why We May Restrict Access
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Now, should we not get the necessary details - or if something seems out of place - we may need to act. Temporarily, of course. But firmly.
This could affect:
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Your ability to log into online banking (app or website)
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Your ability to make or receive payments
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And in rare cases, we may need to close your account
These steps aren’t taken lightly. They’re guided by regulation, policy, and a commitment to keeping things safe - for everyone. And rest assured, we’ll communicate clearly, respectfully, and with as much transparency as possible.
Refer to Our Terms & Conditions
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For the full picture—how we manage financial crime risks and what it means for you—please refer to our Terms & Conditions.
How you can protect yourself
Use Strong, Unique Passwords
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Your password should not be “123456” or “password.” That’s like leaving your front door wide open with a welcome mat that says “Come on in.”
Instead, think of your password as a bespoke suit—tailored, complex, and never reused. Use a mix of letters, numbers, and symbols.
Enable Two-Factor Authentication (2FA)
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First step is your password, followed by a second verification—perhaps a code sent to your phone or a biometric scan. It’s like having a velvet rope and a bouncer at the entrance to your digital life. Use it wherever possible. Your future self will thank you.
Verify URLs and Email Senders
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Before you click, pause. Hover. Observe. Is that email really from your bank, or is it from “bank-secure-login.co”? A single misplaced letter can lead to a world of trouble.
And if the sender’s name is “Netflix Support” but the email address is “netflix@freegift.co”—well, let’s just say that’s not the kind of binge-watching you want to do.
Don’t Share Personal or Sensitive Info Over Phone or Email
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Unless you’re speaking to your actual bank—and you’ve called them, not the other way around—never share sensitive information. No PINs. No passwords. No “just a quick verification.”
If someone asks for your details out of the blue, treat it like a stranger asking for your house keys. Politely decline. Hang up.
Use Official Banking Apps
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When it comes to your finances, accept no imitations. Download apps directly from the App Store or Google Play—not from a link in a text message promising “urgent account updates.”
Official apps are designed with security in mind. They’re the Michelin-starred restaurants of the digital world. Don’t settle for a dodgy takeaway.
Keep Devices Secure
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Your phone, your laptop, your tablet—they’re not just gadgets. They’re vaults of personal information.
Keep them updated. Use antivirus software. Lock them with a passcode or biometric scan. And don’t leave them unattended in a café while you queue for a flat white.
Types of scams
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Phishing explained
Read more about Phishing explained -
Investment Scams
Read more about Investment Scams -
Impersonation Scams
Read more about Impersonation Scams
Types of Scams
Learn more about the different types of scams that victims are susceptible to
Lern more about Types of Scams